Tour Special Terms & Conditions
Please read the following very carefully, these policies are in place to protect the interests of you, other customers, our guides, Wild Wild West Tours a wholly owned company of EMV Global Solutions Ltd. the Travel Marketing Alliance, our affiliates, suppliers and travel partners.
About Our Rates & Policies Wild Wild West Tours carefully prices every tour and adventure to optimize your experience. We offer very affordable rates, but we’ll never sacrifice your comfort to save a buck.
TRIP MINIMUMS: All Wild Wild West Tours are your own private tour with a private driver/guide. You create your tour including any optional excursion’s you have selected. Each tour requires a 2 person minimum or equivalent tour charge to operate your private tour.
ACCEPTANCE: Deposit or payment on your booking constitutes your acceptance of these Terms and Conditions, which are subject to change without notice.
PAYMENT: Reservations can be made on-line or via phone using a credit or debit card. Deposits will be processed immediately to secure your reservation. We will confirm and reserve any optional services you have requested. You will pay the vendor directly for any optional services. At the time payment is made your reservation with them is subject to their cancellation policy. Most require a 7-day cancellation similar to our cancellation policy. If the reservation cannot be made according to your wishes we will contact you with additional dates and options.
RESERVATIONS: All reservations are final at time of booking. We recommend two weeks in advance for reservations especially during our high volume seasons. Walk-ins please call to confirm departure and availability.
- Itineraries totaling under $2,000 - $20 deposit and Full payment required at time of final booking.
- Itineraries totaling $2,000+ - 25% Deposit required to confirm booking. Full payment due 30 days prior to departure. Clients are welcome to pay in full at time of booking, if desired.
RESERVATION AND CANCELLATION POLICY:
We want you to have some flexibility should your vacation need to be canceled. The best way to achieve this is by purchasing travel/vacation insurance, which we strongly suggest. If you choose not to purchase this insurance, please understand that our cancellation policy is meant to give you some alternatives should your plans change, while also protecting the integrity of our business and our suppliers from last minute cancellations.
WITHIN 7 DAYS of the originally scheduled tour departure:
- Change fee of $100 per person, per tour to new available date.
- No refunds given for cancellation within 7 days.
BETWEEN 8 AND 14 DAYS of the originally scheduled tour departure:
- Change fee of $50 per person, per tour to new available date.
- Cancellation fee equal to 50% of the total booking amount.
BETWEEN 14 AND 30 DAYS of the originally scheduled tour departure:
- Change fee of $50 per person per tour to new available date.
- Cancellation fee of $50 per person per tour.
30+ DAYS of the originally scheduled tour departure:
- No fee to change to new available date.
- No Cancellation fee.
* Please note for all services: Change and cancellation fees do not include penalties incurred by third parties. Wild Wild West Tours will try to minimize or negate fees incurred by third parties; however, all cancellation fees or refunds are ultimately at the discretion of the hotels, tour operators, caterers, and other Service Providers that Wild Wild West Tours has reserved for travel and tour related services on your behalf.
***IMPORTANT*** Wild Wild West Tours cancellations rarely happen but can occur due to heavy rains, winds and road/resort closures. When such situations arise, Wild Wild West Tours will contact you on your cell phone number and e-mail address you provided when making reservation and your payment will be refunded in full!
ADVERTISED PRICE: The Customer acknowledges and agrees that the Price advertised by Wild Wild West Tours for the Tour may be subject to changes and gives no warranty regarding the accuracy of the current advertised prices.
TOUR PRICE INCLUDES: Pick up & Drop off, transportation and tour guide. All applicable fees, unless otherwise stated. Some tours include morning coffee, pastries, snacks and tasting fees at selected venues.
NOT INCLUDED IN THE PRICE: Gratuity, lunch and optional excursion fees. You will have an opportunity to purchase lunch or, with prior notice, we can help you arrange a picnic or barbecue if you prefer.
VALIDITY/CHANGES: Your itinerary contains information believed to be accurate at the time of publication. Wild Wild West Tours reserves the right to modify an itinerary or substitute tour components and inclusions without prior notice.
QUOTES: Unless guaranteed in writing with a specific expiration date, quotes from our office are subject to change until full payment is made.
CHILDREN: Please note some travel products do not allow children below a certain age. If traveling with children, please check for specials and restrictions. All children under the age of 18 MUST have a parent or guardian with them at all times.
The state of Oregon requires all parents with children requiring car seats to use them. Child passengers must be restrained in approved child safety seats until they weigh forty pounds or reach the upper weight limit for the car seat in use. Infants must ride rear-facing until they reach both one year of age AND twenty pounds. We do not supply car seats; if you did not bring one the hotel can recommend rental locations. Some will deliver to hotels.
OTHER ENTITIES: Wild Wild West Tours will not be held responsible for cancellations, changes to services/fees/price, conduct, of quality of goods and services for entities that operate under any other name including, but not limited to: vendors, tour operators, vineyards and wineries, event staff, hotels, transportation companies, restaurants and entertainers.
WEATHER– Unless otherwise noted and specified all services are planned to operate regardless of weather. In the event of an “Act of God” and weather presents a safety issue Wild Wild West Tours will offer other options to consider. There will be no reimbursements, full or partial, for inclement weather experienced during any service provided. It is the responsibility of the guests to be prepared for predicted weather and dress accordingly.
YOUR CONDUCT– Wild Wild West Tours assumes no responsibility for conduct of individuals other than its guides/employees/officers. The Customer agrees to abide by all terms, conditions and directions of Wild Wild West Tours and its guides/employees/officers in relation to the Tour.
If Customer's conduct is deemed offensive or a nuisance to others, they may, at the driver or guides discretion, be removed from the Tour. In this situation no refund will be given. There will be a $150 minimum damage/cleaning charge resulting from Customer misuse. All passengers are responsible and liable for their own actions while in this vehicle or on the tour; neither the driver nor the company is responsible or liable for any injury or damage caused by or as a result of any Customer actions. We are not in control of the traffic and therefore take no responsibility for time issues due to traffic.
No smoking and No alcohol drinking in vehicles! Not responsible for articles left in vehicles!
3RD PARTY CONTRACTORS: Wild Wild West Tours may contract with independent contractors to provide transportation, guide services, and/or all other related travel services. Each vendor will be required to provide the appropriate insurance coverage. We assume no responsibility, however caused, for injury, loss, or damage to person or property in connection with any service provided by an independent contractor.
WEBSITE: The inclusion of any link does not imply endorsement by Wild Wild West Tours of the site. Use of any such linked web site is at the user's own risk.
INDEMNIFY: Except as otherwise prohibited by law each party shall indemnify and hold the other party harmless from all claims, actions, suits, losses, and expenses of any nature for its employees or subcontractors, breach of their agreement, negligence or intentional misconduct.
ACKNOWLEDGEMENT OF RISK: Although Wild Wild West Tours, EMV Global Solutions Ltd. and the Travel Marketing Alliance have taken reasonable steps to provide appropriate equipment and skilled guides in order for guests to enjoy an activity for which they may not be experienced; this activity is not without risk. If you do book travel with us, you therefore are acknowledging risks that are inherent in each activity and cannot be eliminated without destroying the unique character of the activity. These inherent risks are some of the same elements that contribute to the unique character of this activity and can be the cause of loss or damage to equipment, or accidental injury, illness, or in extreme cases, permanent trauma or death. Wild Wild West Tours et al. does not want to frighten you, our guests, or reduce your enthusiasm for this activity, but believes it is important for each guest to be made aware in advance of what to expect and to be informed of the inherent risks. The following describes some, but not all, of those risks:
- Bodily discomfort in the form of exposure to cold and wet conditions that in extreme cases may lead to hypothermia.
- Physical exertion that may induce cardiopulmonary distress, including but not limited to: asthma, fatigue, or heart attack.
- Falling due to instability of road or trail and/or misuse or malfunction of bicycles/footwear, zip lines and other overhead hazards that may result in bodily injuries such as sprains, strains, and broken bones.
- Bodily injury due to unexpected natural disturbances, including but not limited to: tree-fall, landslides, and rock fall.
- Any hazards related to driving to and from the activity location (seat belts must be worn).
- Animal bites from mammals and/or birds. Feeding wildlife is not allowed.
- Insect bites and allergic reactions to noxious plants, pollen and other hazards.
- Drowning and bodily injury due to swimming, falling into the water and other related hazards.
LIABILITY RELEASE & ASSUMPTION OF RISK AGREEMENT:
I acknowledge that I have voluntarily chosen to participate in the tour referenced. In so doing, I acknowledge that I may be subjecting myself to dangers and hazards which could result in illness, injury, or death. I also acknowledge that there are inherent risks and dangers which may arise at any time during the tour. I am specifically familiar with and accept the risks of the dangers and hazards.
In consideration of my being permitted to participate in the tour, I agree to assume all risks of illness, injury, or death and agree not to sue and to release from liability and indemnify Wild Wild West Tours, EMV Global Solutions Ltd. the Travel Marketing Alliance their owners, officers, agents, contracted tour operators and employees, suppliers and other persons or entities involved with this tour, from all actions, claims or demands for injury, loss or damage regardless of the cause resulting from my participation in the tour.
I have carefully read this agreement. I understand that it is a release of liability and a contract between me and Wild Wild West Tours a wholly owned company of EMV Global Solutions Ltd. an Oregon Corporation, and/or the Travel Marketing Alliance, its contracted tour operators, suppliers or affiliated organizations, and I accept this agreement of my own free will. If any part of this agreement is deemed unenforceable, all other parts shall be given full force and effect.
If I am accepting on behalf of a minor, in addition to the above, I also agree to RELEASE, HOLD HARMLESS, AND INDEMNIFY the entities named above for any claims of the minor. I agree to be responsible for any medical expenses incurred by the minor.
EACH PARTICIPANT MUST AGREE TO THE FOLLOWING:
I am aware that this activity entails risks of injury or death to any participant. I understand the description of these inherent risks is not complete and that other unknown or unanticipated risks may result in injury or death. I agree to assume and accept full responsibility for the inherent risks identified herein and those inherent risks not specifically identified. My participation in this activity is purely voluntary, and I elect to participate in spite of and with full knowledge of the inherent risks. I acknowledge that engaging in this activity may require a degree of skill and knowledge and that I have responsibilities as a participant. I acknowledge that the staff of Wild Wild West Tours has been available to more fully explain to me the nature and physical demands of this activity and the inherent risks, hazards, and dangers associated with this activity. I certify that I am fully capable of participating in this activity. Therefore, I assume and accept full responsibility for myself, including all minor children in my care, custody, and control, for bodily injury, death or loss of personal property and expenses as a result of those inherent risks and dangers identified herein and those inherent risks and dangers not specifically identified, and as a result of my negligence in participating in this activity.
FULL PAYMENT CONFIRMS THAT: I have carefully read, clearly understand, and accept all of the statements made on this page, and acknowledge that this agreement shall be effective and binding upon myself, my heirs, assigns, personal representative and estate and for all members of my family including minors.